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Find a Location

Trusty Cars and Credit has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Trusty Cars and Credit

      3112 Barber Rd Norton, OH 44203-1010

      BBB Accredited Business
    • Trusty Cars and Credit

      2900 S Arlington Rd Akron, OH 44312-4718

      BBB Accredited Business

    Business ProfileforTrusty Cars and Credit

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/20/2016

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Lease to own used vehicles offered 

    Business Details

    This is a multi-location business.

    Find a Location

    Trusty Cars and Credit has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Trusty Cars and Credit

        3112 Barber Rd Norton, OH 44203-1010

        BBB Accredited Business
      • Trusty Cars and Credit

        2900 S Arlington Rd Akron, OH 44312-4718

        BBB Accredited Business
      Location of This Business
      3112 Barber Rd, Norton, OH 44203-1010
      BBB File Opened:
      12/23/2014
      Years in Business:
      13
      Business Started:
      3/11/2011
      Business Started Locally:
      3/11/2011
      Business Incorporated:
      3/11/2011
      Accredited Since:
      5/20/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Premier Capital Investment Group, LLC
      Business Management
      • Mr. Michael Haught, Manager
      • Mr. Adam Huff, President
      • Ms. Ashley St. Pierre, Marketing Director
      Contact Information

      Principal

      • Mr. Michael Haught, Manager
      • Mr. Adam Huff, President
      • Ms. Ashley St. Pierre, Marketing Director

      Customer Contact

      • Ms. Ashley St. Pierre, Marketing Director
      • Mr. Aaron Fonte, Sales Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Frances S

      1 star

      02/15/2024

      Highly do not recommend I went here a year ago Feb 10th and was very clear when stating I needed a car that was SAFE AND RELIABLE as I have kids that would be in it. Back in June the engine and radiator needed replaced covered on warranty that’s fine whatever. But now the power steering module needs replaced and that costs $2,200 that isn’t covered on warranty but the car had a recall for it THEY FAILED TO MENTION THIS RECALL. They don’t accurately count the miles, as I have a picture of when I first got the car there was over the mileage they stated that there were. So it’s either I pay them $1,500 upfront to get in a new car plus a down payment for the new car which if I could afford that I would just get the power steering fixed in this one. Bad service all around! Now I’m stuck paying $10,000 for this c***** Chevy Malibu that isn’t even worth it!

      Trusty Cars and Credit Response

      02/19/2024

      Ms. ****** knew there was an open recall related to the safety belt lap anchor tensioner cable. She initialed the Carfax Vehicle History Report indicating that she was provided the information at the time of sale. That is the only open recall on the vehicle, and has absolutely nothing to do with the power steering module that needed replaced. We are sorry that the vehicle experienced vehicles soon after it was leased. This vehicle has over 120,000 miles and is 12 years old. Service issues will occur, which is why warranties are offered. Unfortunately, this the repair did not fall under warranty. It is our understanding that ******* has had the vehicle fixed, and it is now in good working order. We appreciate Ms. ******'s business and hope her experience from now on is much better. Thanks for the comments.

      Local BBB

      BBB of Akron

      BBB Reports On

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