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Find a Location

Essential Assets LLC has 1 locations, listed below.

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    Business ProfileforEssential Assets LLC

    Apartment Rental Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11 North Mill Dr, Cuyahoga Falls, OH 44223
    BBB File Opened:
    3/16/2023
    Years in Business:
    5
    Business Started:
    4/14/2019
    Business Incorporated:
    4/14/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Ryan Bequette
    Contact Information

    Principal

    • Mr. Ryan Bequette

    Customer Contact

    • Mr. Ryan Bequette

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Travis R

    1 star

    03/17/2023

    Zero Stars. We signed a lease with *************************/Essential Assets, llc in February 2023. Upon arrival to the apartment (our Family traveled from *******, ** by moving **** March 12, 2023 there were no keys left at the front desk. The concierge person agreed to let us in using her master key and let us in the garage to unload our moving van. When she went to the apartment to open the door she discovered that it was locked from inside and was unable to gain access. She said there appeared to be people in the apartment. After we unloaded the moving van into the lobby **** finally returned our call and informed us that the apartment was occupied by another family, but he would have us a new apartment the next day. He paid for one hotel room. When we contacted him the next day, he said the new apartment would be ready by 2pm. Upon our arrival to the new apartment at 2:30pm, we discovered an empty apartment with no furnishings or kitchen supplies/utensils as agreed upon in the lease (it was not move in ready). We asked for another hotel room until it was ready ( he said it would be complete the following day). His credit card was declined at the hotel and we were forced to pay for our own room (he did Venmo payment to us upon our request). On Tuesday we returned to the apartment to find a dirty couch, a urine stained cigarette smelling queen ********* no cable, no internet, and no kitchen utensils or supplies. We asked **** again, when he would have it completed and again he promised it would be that afternoon. He never returned. Wednesday morning he was supposed to arrive at 9am but when we contacted him by text he said he was sick, but the furniture and cable would be delivered on Thursday. We never heard from **** again, and the remainder of furniture was never delivered, nor was cable installed, and no kitchen supplies were delivered. **** was unable to be truthful, was unable to honor his lease agreement, and became unresponsive. Please beware of *************************

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